The Referee Pocket Guide
The Preview:
It took considerable thought to prepare a way to share with you our flagship product, The Paintball Referee’s Pocket Guide. We have chosen to provide a pdf sample for you at the end of this paragraph so that you can see the expertise and detail that we bring to this area before you buy it, so that you understand the quality of the product you are getting. We have had to remove substantial amounts of content to protect ourselves from piracy, after all the revenue from these books is what enables us to continue to take the time to help the community in the ways that we want and hope to accomplish. Rather than just remove pages from the book we took the time to block out certain sections of text. This way you can know what each paragraph is about, and roughly the amount of content you are getting for every section. We have done everything we can to show as much as we can to you, the field owners, while still protecting our IP. If you have any questions or hesitations at all about this product please see our contact page. To view the pdf preview of the referee’s pocket guide please click here.
What is it?
The pocket guide is a detailed guide to being a recreational paintball referee. A field owner can expect their new referee to be up to speed much faster if they read the book prior to beginning work, as opposed to if they had not. The guide is written in 12 point Times New Roman font and roughly 8 MLA pages long, making it easy to read, and only a 15-20 minute read considering its length. The book covers everything from the arrival of customers to cleaning rental gear at the end of the day. The book comes with a provided quiz to ensure that those given the book actually read it. The quiz is 10 questions long and covers very basic information that anyone who took twenty minutes to read the book would be able to answer. Its small size also means that the referee will be able to keep the guide on them and find quick, helpful information in the case of an escalating situation, such as an injury or rowdy group. The training guide is a supplement to speed up this process and help the referee, but not a complete replacement to training.
Value to the Field Owner
Paintball referee’s have an incredibly high turnover rate, because let's face it, it's hard to find good employees willing to give up their weekend for the amount of money they will receive. Why would you pay your cycling referee’s to learn how to do their job for weekends on end, when you could instead pay knowledgeable employees to work and do a better job.
Our simple quiz allows you to get a better feel for the referee with our 3 question personality section, asking about things such as how to handle fighting, disputes, or a customer claiming to have not gotten something they paid for. Additionally the quiz has the potential to keep a bad employee out. If someone does not read the book and fails the quiz as a result then you save yourself from hiring a bad employee, potentially the most expensive mistake any business can make.
Better referees keep games running and players happier. Happier employees and more games means more paint flying, and more paint means more money. It can not be simpler to say than that if referees are trained to do things that would make more paint be shot, then they are trained to make YOU more money as the field owner, not to mention the extra cash flow if a better time makes a player come back, or better yet get into the sport.
If each book sells one more case of paint, it pays for itself and then some. If every bundle brings back one private party then it pays for yourself. If one person decides to get into the sport because of a great first day out then there is no telling the potential value gained by its existence.
Designed for the Good of the Sport
Designed and written after over half of a decade of experience being a paintball referee, The Paintball Referee’s pocket guide is my attempt to give back to the community. While your other vendors that supply your field want more of the pie, my sole goal is to make that pie bigger, and make the paintball experience better for every customer who walks through your doors. It is no secret that the sport has been struggling and Fields all across the country need to buckle down and take advantage of whatever opportunities there are remaining.
I thoroughly believe that with this product your fields will make more repeat customers, create more paintballers out of rentals, and sell more paint to your players. At New Age Paintball our dream is to see more players at fields, and more rentals to walk away happy with their Paintball Experience. We do not benefit directly from you selling more products, like your other vendors do, we want you to succeed so that the sport can do better. The best way for the sport to do better is for referees to be better, fields to be better, and more people to want to play as a result.
Why Invest in YOUR Refs?
Let's take a look at a rental player, or otherwise brand new player interacting with the sport and what their first time experiencing the sport looks like. First, they will interact with the office, whether that be the owner, field manager or pro-shop clerk for maybe 5-15 minutes. That is it, 15 minutes is all that you have to affect the day of your players when they arrive to play paintball, and while important, the remaining 4-8 HOURS that customer has with your company will be handled by your referee. Staging, playing, making memories with their friends and family is handled, and safety is all managed and handled by your referees. They are the most important factor in how many games are played, people playing fairly, people abusing new players, and how much fun they have. All of these factors are what determines whether or not someone comes back to your park, whether they get into paintball, whether they buy more paint to play longer that day.
Not investing in your referee’s would be like a restaurant not investing in its servers, the difference being that people need to eat, but they do not need to play paintball. Your referees largely determine whether a potential long term customer gets into the sport, calls your field home, and even whether or not they decide to spend money that day. A happy customer who wants more buys a dessert, a happy player who wants more buys more paint.